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Four Service Levels at Action Invitations

Office Phone:  (703) 880-8943   Email:  info@action-invitations.com
Cell Phone:  (703) 424-5796   Web:  www.action-invitations.com

Some people have plenty of experience with invitations and event planning, and want to do it all themselves. Other people might need a little bit of advice to point them on their way. Still others need coaching, advice, and someone to step them through each decision. See our Planning Factors in Brief page for a summary of different aspects to consider. For a more detailed discussion, see our Planning Your Social Event page.

Action Invitations offers four different service levels to make sure we meet the needs of all of our customers. Read on to find out which service level is right for you!

And, of course, if you have questions, we encourage you to contact us for answers.


Online Services  |   Silver Service  |   Gold Service  |   Platinum Service  |   Consultation Services & Limitations  |   Top


Instant Service with Online Orders

Savvy shoppers and those experienced with invitations may choose to shop online at Action Invitations. Do-It-Yourself shoppers can make all of their decisions and have 24/7 access to our invitation catalogs and helpful content.

If you are shopping and know the company or album you want to find, or just browsing, check out our album lines. Action Invitations is an authorized reseller of invitations from four different producers with online catalogs. Check them out today! You can see images, read descriptions, and view pricing for many invitations ensembles and accessories. Each album line has different options.

When you order invitations online, you make all the decisions: which items to go in your ensemble, which envelopes and of what style; what ink colors or options; how you want to word your invitations, and more. We offer plenty of advice on our web site, including our FAQs page, our planning page, our list of planning factors, and our Assembling Your Invitations page.

If you are interested, we also offer telephone or in-person consultation services.


Online Services  |   Silver Service  |   Gold Service  |   Platinum Service  |   Consultation Services & Limitations  |   Top


Silver Service

If you are shopping for invitations and want a bit of advice and help from knowledgeable people, you're looking for Silver Service. For a service rate of $77, Silver Service customers get the following:

  • Up to ninety minutes total of telephone or in-person consultation for your ensemble (see consultation limitations below)
  • Advice about wording your invitations ensemble
  • One free electronic invitation design/layout, if desired (a $15 value for each)
  • One free black-and-white PDF proof of the primary invitation or announcement (a $10 value)
  • One free set of revisions for wording, before printing

Online Services  |   Silver Service  |   Gold Service  |   Platinum Service  |   Consultation Services & Limitations  |   Top


Gold Service

If you want more, you can take advantage of our Gold Service. For a service rate of $149, Gold Service customers are entitled to the following:

  • Up to four hours of combined telephone or in-person consultation (see consultation limitations below)
  • Advice about wording your invitations ensemble - invitation or announcements, respond card, reception card, etc.
  • Up to four electronic layouts, if desired (a $60 value)
  • Free black-and-white PDF proofs of each ensemble piece, excluding envelopes (a value up to $50)
  • Up to five rounds of wording and layout revisions, before printing
  • Free shipping in one lot to UPS-deliverable address (re-orders or split deliveries incur separate shipping charges)

Online Services  |   Silver Service  |   Gold Service  |   Platinum Service  |   Consultation Services & Limitations  |   Top


Platinum Service

For the ultimate in service, ask for our Platinum Service. For a service rate of $299, Platinum Service customers get:

  • Up to ten hours of combined telephone or in-person consultation (see consultation limitations below)
  • Advice, suggestions, and options for wording each ensemble item
  • Digital layouts of each ensemble item, if desired
  • Free black-and-white PDF proofs of each ensemble piece, including envelopes (if desired)
  • Unlimited pre-print revisions to wording, digital layouts, and PDF proofs
  • Extra 25 printed invitation envelopes for customers ordering printed envelopes
  • Free upgrade to Quickseal self-sticking envelopes, if available for your invitation
  • Free colored ink with each ensemble item
  • Free shipping of all invitations, up to three shipments

Online Services  |   Silver Service  |   Gold Service  |   Platinum Service  |   Consultation Services & Limitations  |   Top


Consultation Services and Limitations

For customers in our local geographical area, we can plan to meet with you to show you albums appropriate to your social event. See, feel, and touch the invitations; compare colors and thicknesses; see color swatches, invitation linings, and more.

In-person consultations are by appointment only, and must be agreed upon in advance. We serve the Northern Virginia area only, with rare exceptions for DC and Maryland. Contact us to discuss in-person consultations.

Consultation Fees

Our standard consultation fee is $25/hour, with the first hour free.

Silver Service customers are eligible for an extra half-hour of in-person consultation in a single visit.

Gold Service customers are entitled to up to 4 hours of combined in-person and phone consultation.

Platinum Service customers are eligible for up to ten hours of combined in-person and telephone consultation.

Beyond these levels, standard consultation rates apply, by the half-hour.


Online Services  |   Silver Service  |   Gold Service  |   Platinum Service  |   Consultation Services & Limitations  |   Top


© 2008, 2015 by Action Invitations, a division of Action Consulting, LLC. All rights reserved.